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Optical Assistant Receptionist job in Hythe

Dawkins & Lodge Opticians

What’s in it for you?

This is an opportunity for you to work in an environment that recognises and rewards your professional skillset.

We have a loyal patient database in Dawkins & Lodge and a wide selection of frames and lenses (including designer brands) with a focus on clinical excellence and high-quality care.

For us, patients come before performance.

As our new experienced Optical Assistant, this will provide you with the freedom, choice, and continuity of care needed to ensure your patients leave with the perfect solution every time.

You will also receive:

  • Your birthday off work
  • No Sunday or bank holiday working
  • Free & regular CPD courses
  • Access to Simply Health (claim cashback on healthcare purchases)
  • Retail discounts
  • Cycle to work scheme

About the Role

We are looking for a full-time experienced Optical Assistant Receptionist, working 1-2 days per week, to join us in delivering outstanding patient care at Dawkins & Lodge Opticians.

You will be an integral part of our team here, helping us drive our service offering forward, always looking for opportunities to improve and innovate.

We are also looking for someone who shares our dedication to putting patients first, and spending the time needed to get to the bottom of their visual needs.

Equally important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must.

Ultimately, you must be an ambassador for our brand and profession within the local Hythe community.

Educating others about the benefits of independent eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team.

Responsibilities

  • Working as part of a dedicated customer service team.
  • Being involved in all aspects of the customer journey.
  • Meeting and greeting clients and building rapport.
  • Welcoming clients, making them feel comfortable, and offering them a drink.
  • Answering the phone and booking appointments.
  • Operating sophisticated optical machinery to work alongside the Optometrist.
  • Frame styling clients
  • Dispensing spectacles and lenses to a high degree of accuracy using top-end products.
  • Ordering and checking spectacles.

About Us

We are a committed independent, dedicated to providing our patients with high-quality care and an exceptional experience in Dawkins & Lodge Opticians practice.

Additional Information:

  • Our frame selection includes – Jimmy Choo, Gucci, Cocoa Mint, Kate Spade, Wolf, Silhouette, Hackett and Ted Baker. We dispense spectacles often using Essilor lenses.
  • We have 1 consulting room
  • We are a team of 5
  • The role requires you to work 2 Saturdays per month

Our local community is part of our identity here and we constantly see the benefits our work has when we’re out and about in the Hythe and Southampton area.

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary – Max

GBP £23,300.00

Salary – Min

GBP £22,400.00

  • Submit CV
  • Phone-Screen
  • Zoom Interview
  • Practice Visit
  • Offer Stage